What to ask before joining a waitlist

You don't need to tour before applying. You don't even need to fall in love. You just need enough info to decide if a list is worth being on. Here's a short, safe set of questions to ask via email or quick call.

• ✓Is your centre currently licensed?
• ✓Do you participate in the $10/day program?
• ✓What's the realistic waitlist length for the room my child needs?
• ✓Is there a waitlist fee? Is it refundable if I decline?
• ✓What's your typical staff turnover?
• ✓How do you handle children with allergies/medical needs?
• ✓Do you have a behavioural / discipline philosophy in writing?
• ✓What's your sick policy? Do siblings get priority?
• ✓Can I be on the list for multiple sites under the same operator?
• ✓What documents do you require if we're offered a spot?
• ✓Can I update my information without losing my position?
• ✓How do you usually contact families when a spot opens?

Red flags (gently)

You don't need a long list of warning signs — a few are enough:

• They can't (or won't) say if they're licensed
• The waitlist fee is large and non-refundable
• They pressure you to decide within hours
• Staff turnover sounds high without explanation
• The space smells off when you tour (literally)

Green flags

• Clear, kind communication
• They ask thoughtful questions about your child
• They have written policies they're happy to share
• They mention transitions and how they handle them
• A waitlist deposit that's small and refundable

A small reminder

You're allowed to ask all twelve questions. You're also allowed to ask one and trust your gut. There's no perfect interview — just enough info to feel okay saying yes to being on a list.